Hello,

When I view a video in the popup window (i.e.; if I'm in a channel and I click on the video in the list, it starts playing in a popup) the video plays for about a minute then stops as if it has reached the end. However, if I view that same video from the play page, it plays in its entirety. I have another video that is longer than this one, but that plays perfectly in the popup... not sure what this could be?

Thanks

you mean only a specific one video always stop in the middle in greybox (popup) and the other one is ok?