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When I click fetch nothing happens, not a thing.

I had the same problem on another site with the same template, which I thought id fixed but open trying it again that isnt working either.

I have read countless support topics and know it probably comes down to a js conflict but I cant find anything

The template is jsn_epic_pro.

Can anyone advise? We REALLY need this sorted!!

Thank you

Gary

you have javascript conflict.

try toggle configuration -> management -> load juery.no.conflict

Thats exactly what was posted before but that option doesnt exist in configuration - management

Look at the attached image so see whats on that page.

It wont attach so I uploaded it - www.salesandmarketingforums.co.uk/jvideo.jpg

i c, you need to upgrade your version.

I have just upgraded and made the change you suggested and still clicking Fetch does nothing.

Please advise asap as this is wasting a huge amount of time...