Hi-

I submitted a support ticket earlier about this but thought I would post on the forum to see if anybody else has had this problem.

I used the import via CSV (remote server link) and successfully tested and uploaded one video. I checked the frontend and it worked fine.

I then tried to import the full CSV (98 videos) and it worked in the backend (no errors, see all of the videos in the video list, etc). However, on the frontend most of the videos resulted in a blank white screen on the video's page. Some of them worked.

I then deleted all of the videos and tried to import just a few of them, and it worked fine. I even took a specific video that gave a blank screen and tried it by itself, and the import was successful. I tried a few more tests, including testing whether a video that worked fine in one upload failed in another upload (it did).

This tells me that the white screen is:

- not related to any specific video itself, because it happens on some videos only when imported with a large number of videos, and others that worked in one large import didn't work in the next
- not related to the code in the view/template because it works sometimes
- not due to the CSV, because every video has pretty much the same stuff in the CSV, and some videos work sometimes and not the next time

Any ideas?

Thanks!

the blank videos ...
do they have thumbnail images?

Thanks for your response!

Yes, the videos do have thumbnails. As per the instructions I set them to all use the same "dummy" thumbnail, which shows up fine in list views, modules, backend, etc after import.

This is weird. I have my big list imported on my own site without any problem.

I agree that it is weird

I have submitted a support ticket but have not gotten a response. Can you please help me get this fixed?

Thanks!

Jesse

If it goes to local storage, this will never happened.