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Empty Thickbox for groups and Channels
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TOPIC: Empty Thickbox for groups and Channels
#2979
Empty Thickbox for groups and Channels 1 Year, 7 Months ago Karma: 0
I purchased and installed jVideo (v 1.1) some time ago.
Most things worked okay except that when you tried to view a private group or channel, the Showbox appeared correctly but the content was blank. I recently installed the latest (PRO) version of JVideo (2.7) but unfortunately still have the same problem.

Details:

I go to the Groups or Channels page and then click on quickview:

Firefox 3:
Everything works fine

Internet Explorer 8
Public groups and channels display content , private ones do not display any content at all. (pls see attached image)
Further, even on the public groups Thickbox, the join Group or join Channel options do not highlight and cannot be clicked on, so you are not able to join the group or channel.

Opera 10
The Thickbox for both public or private Groups or Channels is empty


I have tried removing all modules from the page as well changing to the default Joomla 1.5 template (milkyway) with no success.


Any ideas on how to solve this?
Kiwimaster
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#2982
Re: Empty Thickbox for groups and Channels 1 Year, 7 Months ago Karma: 16
can you please lead my to your testing page?
cassie
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#2986
Re: Empty Thickbox for groups and Channels 1 Year, 7 Months ago Karma: 0
Kiwimaster
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Last Edit: 2010/07/07 21:15 By cassie.
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#3004
Re: Empty Thickbox for groups and Channels 1 Year, 7 Months ago Karma: 16
I have send this to our programmers for testing, thank you
cassie
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#3007
Re: Empty Thickbox for groups and Channels 1 Year, 7 Months ago Karma: 16
We have tested them locally and on our testing bed. They are all display correctly.
Even it's works on our demo site.

What other components have you installed on your site?
cassie
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#3010
Re:Empty Thickbox for groups and Channels 1 Year, 7 Months ago Karma: 0
LOL
I have tons of stuff loaded, but very little else on the jVideo pages.
I have looked at your demo site and the problem seems to be there as well!

Have a look at the attached image.
This is a screenshot taken from your demo website.
I created two profiles - Kiwimaster and Beany
To avoid cookie issues etc, I used two different browsers:

For Kiwimaster, I used Firefox and created a new group called tester. I then edited the group, changed it from public to private, added a password (12345) and made it active.
For Beany, I opened the groups and clicked on quickview for the tester group.
Viola! A blank box! Same problem as get I get on my setup

I then did a further test using a clean install of Windows XP with IE7 (on a VMWARE virtual machine) and guess what?
Same problem, an empty quickview box.

Not sure what testing your guys did but the problem is there even on your own demo system!
Kiwimaster
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#3011
Re:Empty Thickbox for groups and Channels 1 Year, 7 Months ago Karma: 0
Image size was too big so I'm re-posting....
Kiwimaster
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