The problem is on the front end when the user uploads a video, after uploading, the page redirects to a error 500 page with this message:



I tested the conversion using the backend tester and it works fine. The video being submitted by the user is uploaded and converted as well. Although when using Firefox, multiple uploads of different videos always converts and displays only the first video uploaded during a user session resulting in multiple copies of the same video but different files and pages.

Since this is a development site thats being made on a local machine, I hope screenshots are okay.

I'm practically new in Joomla so I am not sure if this is a configuration error in my part. I hope someone can help.

Thanks!

are you using SEF?

even with the standard joomla SEF is on, you need to tell jvideodirect which one you are using.

backend -> integration -> SEF System

Yup, I'm using the standard joomla SEF, and in the integration section of jvideodirect SEF system is set to "on"

any chance that i can access you site ?

I'm still working on a local machine, I'll notify you once I get it up and running on a server. Also, I'll have to get permission from my supervisor.

Thanks for your time!

Is is possible this is because it is already redirecting to the video page but the video is not yet finished transcoding?

Sorry for making this my own personal Q&A thread but I have some additional questions.

During frontend uploads, where are the raw files stored?

Also, is there a conversion log?

I have already uploaded the site to a server and am now testing the front end video gallery. The 500 error still occurs but the video is stuck at transcoding phase when checked at the backend, even for small ( < 3MB) files sizes.

I already went through checkup and testing in the backend and it performed well.

Thanks!